This privacy policy sets out how CREATE uses and protects any information that you provide on any booking forms at workshops and classes and when using the website for making bookings or enquiries.

CREATE is committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified when using this website or completing a booking form, then you can be assured that it will only be used in accordance with this privacy statement which follows the General Data Protection Regulations.

CREATE may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15th May 2020.

What we collect

We may collect the following information:

Parent/Carer/Customer name, location and contact information including email address and phone number

Emergency contact details

Childs name and age

Any allergy or relevant health information about the child

Whether or not the customer is happy to be contacted about future workshops, classes or events

What we do with the information we gather

We use the information gathered for:

Session planning and ensuring that you are booked onto an age appropriate session

Health and Safety reasons

Internal record keeping

We may periodically send promotional emails about new classes and workshops or online resources which we think you may find interesting using the email address which you have provided.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect.

In particular:

1) All documents in electronic form will be kept securely and password protected

2) All information submitted by Individuals through the CREATE website are submitted through a secure site with an up to date security certificate

3) Paper records will be stored securely in a locked fire proof case in a secure environment and any paper records taken out and about to sessions will be kept confidential and secure

Information will be stored for only as long as it is needed or required by statute and will be disposed of appropriately.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form at a workshop or class, on the website, or as an email attachment, look for the box that you can click/tick to indicate that you would like the information to be used for direct marketing purposes (eg. to receive information about future classes, workshops or online resources).
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please e-mail